Privacy

1. We (NatWest Stockbrokers Limited) are committed to protecting your privacy during your visits to natweststockbrokers.co.uk and recognise our responsibility to keep the information you provide to us confidential at all times.

2. We protect your personal information on the Internet to an equivalent high standard to that you experience through any other channels through which we may interact with you, such as the telephone. 3. Your personal information will not be disclosed outside the Royal Bank of Scotland Group except in circumstances advised to you at the time you apply for a product or service.

Security

4. Strict security procedures are followed in the storage and disclosure of your personal information.

5. When personal information is requested on-line by us, we ensure that your browser encrypts it. The strongest available encryption under the industry standard technology called SSL ("Secure Sockets Layer") is applied. The same technology is used for personal information sent back to your browser from natweststockbrokers.co.uk

Your Information On-line

6. Cookies

• A 'cookie' is information that a website stores on your computer so that it can remember something about you at a later time. Cookies are commonly used on the Internet and do not harm your system.
• natweststockbrokers.co.uk never stores any information in cookies (or any computer that you may use) that others could read and understand about you, such as name or account numbers

We currently use cookies in the following ways:

• Some of our general management information is collected using third party tracking code provided by Red Sheriff. We do not share information with other companies that use the same third party tracking code or combine any data collected by Red Sheriff with any personal information collected on the natweststockbrokers.co.uk. For more information about how Red Sheriff collects data, please read the Red Sheriff Privacy Policy.
• To evaluate the effectiveness of our advertising and promotions on third party websites, we use DoubleClick as an agent for promotion delivery and measurement. The Bank owns the anonymous data that is collected and it is not shared with DoubleClick, or any other third party. For more information about how DoubleClick collects data,please read the DoubleClick Privacy Policy.
• As a flag to help recognise when we have already asked you to participate in any online market research and to prevent you from being asked to answer the same questionnaire every time that you visit natweststockbrokers.co.uk.
• If you do not want us to use cookies when you visit natweststockbrokers.co.uk, you can configure your browser not to accept them or opt-out. Please refer to your browser's 'help' facility, Red Sheriff, or DoubleClick.

Application Information

7. When you apply for a product or service on natweststockbrokers.co.uk, you will be asked for personal information that is needed to process your application.

8. The information that you provide will only be used for the purposes described at the time of your application and where applicable in the Terms and Conditions that apply to the relevant product or service. For example, in accordance with standard banking practice, we will tell you that we will provide information about you to credit reference and fraud prevention agencies.